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Returns & Exchanges

At MANDRN, we want you to love your handcrafted leather goods; if you are not completely satisfied, we offer a 30-day return and exchange window for all items in original, unused condition. Our goal is to ensure you find the perfect companion for your daily adventures with ease and confidence.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original dust bag and packaging to ensure they are protected during transit back to our warehouse.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing